The following letter from Roy Calcagne, President/CEO of Craftmaster Furniture, was sent to the Alexander County Economic Development Corporation for immediate release.
To our Alexander County community,
As we are all dealing with the uncertainty of the COVID-19 virus and its effects on our associates and our business, I wanted to reach out and let you know what Craftmaster is doing at this time.
The health and safety of our associates and dealers is of the utmost importance. We have taken every necessary precaution within our facilities to keep our community safe, including social distancing, expanded sanitation stations throughout the plants, disinfecting the work areas daily, and much more.
With that said, we have made the decision to take the extra precaution of shutting down the manufacturing operations and offices on Thursday, March 26th for two (2) weeks. We will reopen all operations on Monday, April 13th.
We will continue to pay our 700 Associates for this two-week period because they are the heart and soul of our company.
Our management team will continue to work from home, and we will continue to enter orders with a reduced order entry staff as needed. Our customer service department will not open until April 13th.
The April Furniture Market has been postponed until June 12th and the Market Authority will make a final determination in May as to whether this will take place. Our new product introductions are still moving forward as planned and will be in our High Point showroom by the end of April. We are also creating a 360-degree virtual video tour of the showroom that will be available to our sales team for in-person presentations when the time comes.
During these difficult and uncertain times, our goal is to be mindful of the ever-changing landscape caused by this virus and to keep the communication lines open.
As we have said many times, our associates are our greatest asset and we will come out of this unprecedented event stronger than ever. Let’s all work together to fight this terrible virus in the weeks ahead.
We are Alexander County Strong!
Please take care of your families and be safe.
— Roy Calcagne